Global Medical Response, Inc.

Safety and Risk Regional Director- Northeast

Job ID
Job Locations
US-CT-New Haven | US-IL-Chicago | US-MA-Springfield | US-MA-Worcester | US-NY-New York | US-NY-Buffalo | US-NY-Syracuse | US-MA-Boston | US-NH-Nashua | US-OH-Akron | US-OH-Huber Heights | ...
Employment Type

Job Description

Job Description Summary : JOB SUMMARY
Plans, directs, and coordinates the safety department to develop and implement processes, programs, and procedures that provide all employees with tools and skills necessary to perform jobs in a safe work environment. Responsible for facilitating the corporate safety committee monthly meetings. Responsible for investigating accidents, injuries, and incidences to find root causes and identifies action items to prevent future incidences.

A. Leadership
• Lead the Global Medical Response (GMR) group of safety professionals in the design, development, implementation, and monitoring of safety programs across the company.
• Serve as advisor to senior management on decisions regarding planning, forecasting and measuring safety and risk management performance.
• Exercise a management style that is team oriented, proactive and customer service driven to build, supervise, and mentor a comprehensive safety management team to ensure effectiveness, appropriate workload balance, and career pathing.
• Establish and maintain effective working relationships and open dialogue at all levels of the organization to enable a sustainable culture of safe operations.
• Develop and implement company-wide Safety Incentive programs to ensure that internal organization and personnel are recognized for their contributions and safety performance.
• Serve as the Chairman of the Safety Assurance Board to safety drive accountability.

B. Training & Cultural Development
• Promote all aspects of a safety culture appropriate to the scope of the operation, including instituting safety goals and publicizing them to all employees.
• Maintain, and evolve the safety management system (SMS) to ensure effectiveness and ongoing relevance to the changing environment.
• Develop systems and processes to ensure awareness, understanding, and acknowledgement of employees’ respective contribution and role required to sustain a safe operating environment.
• Develop, implement and ensure awareness and the completion of relevant safety education and training for all GMR employees.
• Responsible for the quality, relevance, and delivery of the safety components of the new hire and recurrent training programs.

C. Analytics
• Establish and monitor management information systems to accurately measure safety and risk performance. As necessary, revise or implement new policies to enhance safety and reduce risk profile.
• Collaborate with Patient Care Services in the design, development, implementation and revision of programs to enhance patient care, reduce the risk of patient injury and improve patient advocacy.
• Establish relevant predictive analytics and key performance indicators (KPIs) that can be linked back to management actions.
• Review and recommend initiatives to enhance safety in the operation of aircraft, aircraft maintenance, standardization and training, ground operations, industrial safety, and physical plant safety.
• Monitor and perform periodic audits of all activities to ensure compliance with internal safety policies and procedures. Document audit findings, make recommendations, and monitor corrective and preventative actions.
• Monitor the safety reporting program and ensure that it remains easily accessible for personnel to report mishaps, hazards, and other reportable items.
• Prepare and manage the annual operating and capital budgets for the safety department.

D. Regulatory Compliance
• Provide assistance to regulatory agencies, law enforcement, and insurance personnel as requested during accident, incident and occurrence investigations.
• Organize and lead internal teams to perform event analysis investigations for all accidents, incidents and occurrences.
• Responsible for monitoring compliance with relevant State and Federal safety regulations.

E. Industry Representation
• Represent the interest among national industry and safety associations.
• Prepare and deliver presentations to management or government officials on safety, health and risk management.
• Collaborate with clinical and operations leaders to ensure awareness of emerging issues and provide consultative support.

• Works on special projects and performs other job-related duties as needed.


• Communication: Is respectful, honest and straightforward
• Team Player: Fully engaged, a team player
• Integrity and Follow Through: Does what they say they will
• Safety: Has a personal commitment to safety and the end result
• Customer Service: Relentlessly improves how we meet customer requirements and develop our employees
• Organizational Commitment: Treats company resources as their own
• Problem Solver: Presents and pursues solutions as opposed to dwelling on problems

• Experience with FAA Safety Management System Voluntary Program or CFR 14 Part 5 requirements preferred.
• Experience with HAZMAT, and EPA regulations
• Experience with on-demand helicopter operations with related aviation safety programs.
• Experience in general industrial systems related to safety and health.
• Excellent interpersonal, verbal, written, organizational, analytical and presentation skills
• Experience with Word processing and Excel.

• High school diploma or training equivalent required;
• Minimum of 5 years’ experience in risk management, the development and implementation of general industrial systems related to safety and health.
• Bachelor’s degree or equivalent practical experience
• Undergraduate or Graduate Degree in Occupational Safety and Health, preferred
• Knowledge of Department of Transportation (DOT) regulations and Federal Aviation Administration (FAA) regulations.
• Understanding of Occupational Safety Health Administration (OSHA) practices.
• Knowledge of business and management principles involved in strategic planning, leadership technique, and the coordination of people and resources.
• Ability to analyze problems and come up with solutions while staying within the policies and procedures of the organization and state and or federal laws.
• Excellent computer skills in a MS Windows environment, to include advanced Excel skills.
• Strong written and verbal communication skills.
• Demonstrated teamwork and leadership skills.

• Work is normally performed in a typical interior/office work environment.
• Some exposure to physical risk.
• Mental requirements include decision-making and problem-solving skills, facilitation skills, ability to relate to diverse groups of employees, and the ability to positively work with others and provide guidance and direction.
• Physical requirements include speaking, hearing, and visual acuity. May be required to sit for long periods of time.
• Must be able to lift up to # 10 pounds.
• May be required to sit for long periods of time.
• Limited physical effort required.
• May be required to travel approximately 40% of the time.

Employee must consistently exhibit our guiding principles:
• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve.

• Reports to: GMR Vice President of Safety and East Group Chief Operating Officer
• Interrelationships: Safety team, Leadership, Employee

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled


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